Meet your
Customer Success Manager

At VisibleThread we have a dedicated Customer Success team who are there to help you at all stages of your customer journey with us. Our team are product and process experts who are focused on generating quick wins and ensuring value during the entire post-sales lifecycle.

How do we do this?

Successful Communication

Our Customer Success team are proactive and maintain regular communication with you centered on ROI, usage, and progress against critical success factors

Tailored Trainings

Through the delivery of tailored trainings and lunch and learn

Recurring User Sessions

Recurring users sessions to maintain and build upon your existing skills

Education Opportunities

Free webinars, live product overviews and through VT University for on-demand education.


“I can see a spirit change in my team, where they’re excited that this platform is helping them do their job on a daily basis. They feel more successful, more empowered and it really helps bring our teams more collaboratively into building our proposal responses.”

Marcia Watson
Sr. Director of Proposal Operations
Cherokee Federal

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Don't know who your Customer Success Manager is? 

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